Showing posts with label Corporate Social Responsibility. Show all posts
Showing posts with label Corporate Social Responsibility. Show all posts

Saturday, May 30, 2009

Sustainability as Core Business Strategy

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ACKNOWLEDGEMENT

This article was published in the New Straits Times on August 23, 2008
as a CIMA Business Talk article.

Reproduced here with permission from
The Chartered Institute of Management Accountants (CIMA Malaysia).
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Business leaders now recognise that sustainability has moved beyond the corporate social responsibility agenda to become an integral part of core business strategy and success. Companies are moving from asking what our sustainability strategy should be, to asking what our business strategy should be in light of sustainability.

Companies have used three key approaches to integrate sustainability into their strategy – planning their strategy to include sustainability trends, managing how opportunities are defined and selected, and experimenting with approaches to learn which yield the best results.

High Demand, low supply

Business depends on a host of often unnoticed ecosystem services, from a stable climate to assimilation of waste, from providing food to controlling diseases and pests. It's not just rainforests and tigers under threat, climatic systems, water resources, agriculture and fisheries are all degraded or unsustainable ecosystem services, which we still rely on for business success.

We are depleting our natural capital at the very time when our needs are growing. The planet will be home to 9 billion people by 2050, with the addition of just under 1 billion people in the next 10 years alone.

Profit from sustainability

The surge in population and consumption over the next 20 years looks impossible for damaged ecosystems to sustain. But smart businesses will profit from these challenges by finding ways to give us what we need and want while maintaining the ecosystem services which we rely on.

People increasingly expect business to play a key role in finding solutions to these global problems. Taking the opportunities also brings reputation and brand benefits as well as give employees a larger cause to be motivated by. However, if companies fall short of expectations, then they will experience consumer distrust (or even boycotts), greater regulation from governments, and investors questioning the quality of management.

There is an opportunity now for businesses to explore how to combine profit with creating a sustainable future. Business strategies that address this challenge at a profit will define the successful business of the next 10 years.

Integrate Sustainability into Strategy

We have found that businesses bring sustainability into their strategy process using a combination of three approaches. Firstly, they must plan to include future trends. Most companies have a strategic planning cycle, perhaps five-yearly with annual revisions. Companies can incorporate sustainability into that cycle by introducing material sustainability trends to the external assessment of the structure and dynamics of the business context.

Secondly, companies should manage how opportunities are defined and selected. In most organisations, there is the plan and then there is what happens. Putting any strategic plan into action means changing how opportunities are defined at the “coalface” and selected by managers and then reallocating resources appropriately.

Leading businesses are enabling people to define sustainability as an opportunity through giving clear signals of intent, including announcements and high profile actions. They are also setting a structural context where opportunifies that are on-strategy are favoured. These can be formal, regular reporting to board-level committees, performance targets or internal carbon currency. Or they can be informal such as promoting people who have pushed commercial sustainability-related activities.

Thirdly, organisations need to experiment to learn and create options. The world changes fast, so do the commercial opportunities of sustainability. Speed of change limits how well a company can plan or manage for success. Instead, leading businesses keep their options open and identify the best approach through a range of deliberate and contained experiments.

The experiments could be a new product message, a new product, or a whole new business. Such experiments give them the chance to test different approaches without committing the entire business. Learning is the success factor – even if they lose money, they know how to do it differently next time.

Some companies focus on one strategy, but most companies have a combination of strategies that use core competencies.

Business strategies for sustainability must be built on the specifics of how that company creates and maintains its competitive edge. Any business case is going to be weak for generic initiatives, philanthropic add-ons or being responsible for the sake of it. Instead, business strategies must anticipate emerging issues, build on the company’s strengths, and focus on resolving the challenge of reducing supply and increasing demand.


Written by David Bent. For more information, please contact The Chartered Institute of Management Accountants (CIMA) Malaysia at Tel: +603 – 7723 0230 or e-mail: kualalumpur@cimaglobal.com. Website: http://www.cimaglobal.com

Thursday, May 28, 2009

Corporate Social Responsibility (CSR) Gaining Ground

****************************************************************************************
ACKNOWLEDGEMENT

This article was published in the New Straits Times on December 18, 2004
as a CIMA Business Talk article.

Reproduced here with permission from
The Chartered Institute of Management Accountants (CIMA Malaysia).
****************************************************************************************

As the driving force behind UK's Associate Parliamentary Sustainable Waste Group, Mark Dempsey's background as an environmental management specialist has made him acutely aware of the series of directives, laws and regulations that are threatening to overwhelm businesses with green tape. With careful waste management alone, he argues, companies can make savings equivalent to one per cent of their annual turnover.

One of the most persuasive ways of encouraging companies to become greener is to show them that it makes financial sense. On a wider scale, this formula of being green, being seen to be green and increasing profits at the same time is now being used to urge firms of all sizes to bite the ethical bullet and accept the more daunting challenges of corporate social responsibility (CSR) reporting.

The business case for CSR is looking increasingly persuasive. According to CSR Europe, one of the leading authorities on the subject, successive studies have shown that a committed CSR strategy improves a company's overall performance in the long term, as well as its attractiveness in the marketplace. For instance, research last year by the Institute of Business Ethics found that firms with a public commitment to ethics made 18 per cent more profits on average than those without one.

Along with the notable growth in socially responsible investment funds in recent years – there are now almost 300 in Europe – investors and consumers are really starting to flex their ethical muscles. Research by McKinsey & Co has found that institutional investors.are prepared to pay a premium of more than 20 per cent for shares of companies that demonstrate good corporate governance.

And CSR Europe's research has shown that 20 per cent of European consumers are willing to pay more for products that they believe to be socially and environmentally responsible.

According to Geoff Lane, head of the CSR advisory team at PricewaterhouseCoopers, interest in CSR from big business has now reached boiling point. The problem lies not in converting companies to the merits of CSR, but in getting them to put into practice. “A lot of it is about changing the culture of the ways companies are run, and that can be quite a daunting prospect,” he says.

The main barrier, Lane feels, is the fear factor linked to transparent reporting. “There is a feeling that companies don't want to rush into it and make mistakes that could put them in the firing line.”

But experience has shown Lane and his team that, once a company appreciates the fundamentals of CSR, these fears diminish.

Whether companies choose to adopt a full CSR strategy or not, they cannot ignore the growing pressure for greater accountability from institutional shareholders, insurance companies, pressure groups, the Government and the media. One of the consequences of this pressure is that risk has become one of the key facets of modern reporting.

“Risk management now extends a long way beyond the financial because so much hinges on reputation,” Lane says. “There's an acceptance that risk has to be approached in a much broader way, using a much more subtle process to capture possible liabilities. It's rather like a radar screen where you can see what's coming at you.”

The effect of enhanced risk management and the greater emphasis on ethical profit-making has led to a situation where, whether they like the idea of becoming eco-warriors or not, financial managers are finding themselves playing a central role in developing CSR strategies.

Lane believes that in the future one of the key roles of the finance director will be to ensure that CSR is part of a company's core strategy. “To get investors and analysts to understand why CSR issues are important, finance directors need to communicate how these issues generate both risk and opportunity for their business in the short and long term,” he says. “This means positioning CSR in the context of the company's core strategy for creating value.”

At the other end of the spectrum, Deborah Doane, chair of the Corporate Responsibility Coalition, urges financial managers to ensure that their CSR strategy documents are supported by measurable indicators.

Doane also believes it's important for those driving CSR to ensure that there is an open and balanced dialogue with all stakeholders and, in particular, those involved in the company supply chain.


Written by Camilla Berens. This article first appeared in Financial Management, a monthly magazine published by the Chartered Institute of Management Accountants (CIMA), United Kingdom, for its members. For more information, please contact The Chartered Institute of Management Accountants (CIMA) Malaysia at Tel: +603 – 7723 0230 or e-mail: kualalumpur@cimaglobal.com Website: http://www.cimaglobal.com


Chen Ming-fa's note: Some actual examples of CSR in action in Malaysia.

1. New use for old batteries

http://thestar.com.my/metro/story.asp?file=/2009/5/25/central/3966450&sec=central

2. Disabled buddies find their niche at hypermart

http://www.nst.com.my/Saturday/National/2563860/Article/index_html

3. The disabled get a break at GCH Retail

http://biz.thestar.com.my/news/story.asp?file=/2009/3/21/business/3398175&sec=business

4. Clearwater focusing on green projects

http://www.star-space.com/news/story.asp?file=/2009/5/23/pnews/3949044&sec=pnews

5. Foundation of tyres

http://thestar.com.my/lifestyle/story.asp?file=/2009/4/7/lifefocus/3626139&sec=lifefocus

6. Panasonic: Go Green, Live Green

http://thestar.com.my/gogreenlivegreen/story.asp?file=/2009/4/7/gogreenlivegreen/3591347&sec=gogreenlivegreen

7. Shell: Gas to Liquids (GTL)

http://www.shell.com/home/content/shellgasandpower-en/products_and_services/what_is_gtl/dir_what_is_gtl_1205.html